Privacy Policy

Last Updated: January 2026

At CIVILHEX (“we,” “us,” or “our”), accessible from https://civilhex.com, the privacy of our visitors and customers is a top priority. This Privacy Policy outlines the types of information we collect, how it is used, and how we safeguard your data.

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

1. Payment Processing & Security

CIVILHEX uses trusted third-party service providers to operate this website and deliver digital products securely and efficiently.

Secure Transactions

Payments made on this website are processed securely by third-party payment service providers such as Stripe, Lemon Squeezy, Paddle, or other supported processors. CIVILHEX does not store, process, or have access to sensitive payment information such as credit card numbers or banking details. All payment data is handled in accordance with the strict security standards of the respective payment processor.

2. Information We Collect

We collect limited personal information to provide our services and digital products effectively:

Personal Information

When you interact with our website, we may collect:

Identity Data: Name or username provided during purchase or account creation.
Contact Data: Email address required for product delivery and support.
Transaction Data: Details of the digital products you have purchased (processed securely by payment providers).

This information is collected only when voluntarily provided by you.

Analytics & Usage Data

CIVILHEX uses analytics tools (such as Google Analytics) to understand how visitors interact with the website. These tools may collect non-identifying information including:

Browser type, device information, and operating system.
Pages visited, time spent on the site, and referring/exit pages.
General location data (non-precise IP address data).

This data is used solely to improve website performance, content quality, and user experience.

3. How We Use Your Information

We use the collected information for specific, legitimate business purposes:

Product Delivery: To send your purchased digital files and order confirmations.
Customer Support: To respond to your inquiries or resolve technical issues.
Communication: With your consent, to send updates, important announcements, or educational content. You may unsubscribe from marketing communications at any time.
Fraud Prevention: To monitor and prevent fraudulent transactions.

4. Cookies & Web Technologies

Like most modern websites, CIVILHEX uses “cookies.” These are small data files stored on your device to help us improve your access to our site and identify repeat visitors. Cookies enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

We are committed to ensuring you are fully aware of your data protection rights.

Right to Access

You have the right to request copies of your personal data held by CIVILHEX.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or incomplete.

Right to Erasure

You have the right to request that we delete your personal data (“Right to be Forgotten”), under certain conditions.

CCPA: Do Not Sell

We do not sell your personal data. California consumers have the right to request disclosure of data collection practices.

6. Children’s Privacy

CIVILHEX does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, please contact us immediately, and we will do our best to promptly remove such information from our records.

7. Third-Party Links

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Have Privacy Questions?

If you have any questions about this Privacy Policy, your data, or your dealings with this site, please contact our support team.