Please read these Terms and Conditions (“Terms”) carefully before using the CIVILHEX website (the “Service”) operated by CIVILHEX (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.
All products available on CIVILHEX are digital goods (including e-books, spreadsheets, downloadable files, and digital resources) delivered electronically immediately after successful payment.
Strict No-Refund Policy on Accessed Content: Once a digital product has been delivered or accessed, all sales are final. Digital content cannot be returned, revoked, or resold. Please review product descriptions, previews, and compatibility requirements carefully before purchasing.
Exceptions for Refunds:
Refunds will NOT be provided for:
All content provided by CIVILHEX, including e-books, calculations, code summaries, and downloadable materials, is intended solely for educational and informational purposes.
Not Professional Advice: The materials do not constitute professional engineering advice, consultancy services, or licensed design approval. Users are responsible for applying their own professional engineering judgment and must verify all information against applicable local codes (e.g., BNBC, ACI, ASCE), standards, and regulations. CIVILHEX shall not be held liable for any direct, indirect, or consequential damages resulting from the use or misuse of the provided materials.
The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of CIVILHEX and its licensors. The Service is protected by copyright, trademark, and other laws of both Canada and foreign countries.
License to Use: Purchasing a product grants you a non-transferable, non-exclusive license for personal, non-commercial use. You may not distribute, share, resell, or publicly display any content purchased from CIVILHEX without our prior written permission.
In no event shall CIVILHEX, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
CIVILHEX’s total liability to you for any claims arising from the use of the Service is limited to the amount you have paid to CIVILHEX for the specific product or service giving rise to the claim, or 100 USD if no purchase was made.
The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
CIVILHEX does not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; or c) the results of using the Service will meet your requirements.
Our Service may contain links to third-party websites or services that are not owned or controlled by CIVILHEX. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites you visit.
These Terms shall be governed and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
If you have any questions about these Terms, please contact us:
At CIVILHEX (“we,” “us,” or “our”), accessible from https://civilhex.com, the privacy of our visitors and customers is a top priority. This Privacy Policy outlines the types of information we collect, how it is used, and how we safeguard your data.
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
CIVILHEX uses trusted third-party service providers to operate this website and deliver digital products securely and efficiently.
Payments made on this website are processed securely by third-party payment service providers such as Stripe, Lemon Squeezy, Paddle, or other supported processors. CIVILHEX does not store, process, or have access to sensitive payment information such as credit card numbers or banking details. All payment data is handled in accordance with the strict security standards of the respective payment processor.
We collect limited personal information to provide our services and digital products effectively:
When you interact with our website, we may collect:
This information is collected only when voluntarily provided by you.
CIVILHEX uses analytics tools (such as Google Analytics) to understand how visitors interact with the website. These tools may collect non-identifying information including:
This data is used solely to improve website performance, content quality, and user experience.
We use the collected information for specific, legitimate business purposes:
Like most modern websites, CIVILHEX uses “cookies.” These are small data files stored on your device to help us improve your access to our site and identify repeat visitors. Cookies enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
We are committed to ensuring you are fully aware of your data protection rights.
You have the right to request copies of your personal data held by CIVILHEX.
You have the right to request that we correct any information you believe is inaccurate or incomplete.
You have the right to request that we delete your personal data (“Right to be Forgotten”), under certain conditions.
We do not sell your personal data. California consumers have the right to request disclosure of data collection practices.
CIVILHEX does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, please contact us immediately, and we will do our best to promptly remove such information from our records.
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
If you have any questions about this Privacy Policy, your data, or your dealings with this site, please contact our support team.
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